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How We Keep Your Account and Payment Information Safe

When you open your mantap 168 account and deposit via DANA, OVO, GoPay or QRIS, your personal and payment data is encrypted and stored securely.

Data encrypted end-to-endPayment info never sharedYou control your privacy settings
mantap 168 How We Keep Your Account and Payment Information Safe
CONTACT & REQUESTS

How to Request Your Data or Report Privacy Concerns

Our support team is here to help if you have questions about this policy or want to request your personal data, correct information, or report a privacy concern. Reach out using any of the channels below — we aim to respond within 24 hours to all privacy requests.

Team online

Live Chat

Available daily 07:00 to 23:00 Indonesia time. Open the chat widget in the bottom right of your account lobby to speak with our team about data access or any privacy question.

Email Support

Send privacy queries and data-access requests to our privacy officer. Include your account username and the specific information you're requesting. We respond within 24 hours.

Account Settings

Manage your privacy preferences, notification settings and communication choices directly from your account. Visit Settings > Privacy to update how we contact you and what data we display.

DATA SECURITY DETAILS

How We Handle Cookies, Account Security and Data Retention

mantap 168 uses cookies to keep you logged in and to improve your experience — these are stored on your device and help us remember your game preferences…

Encrypted Deposits

When you deposit via DANA, OVO, GoPay or QRIS, your transaction travels through encrypted channels.

Cookies & Device Memory

We store a session cookie on your device so you stay logged in while playing.

Account Verification

When you request a withdrawal, we verify your ID and payment method match your account to prevent unauthorized access.

Data Retention Timeline

We keep your account data, transaction history and login records for as long as your account is active plus 12…

Request Your Data

You can ask for a copy of everything we hold about you — your profile, deposits, withdrawals, game history —…

Update or Delete

Need to change your name, email or phone? Visit account settings or ask our support team.

Common Questions About Your Data and Privacy at mantap 168

Here are answers to the questions we hear most often from Indonesia players about how we protect privacy, use data and handle account information.

We collect your full name, email address, phone number, date of birth and a valid ID number (KTP or passport) to verify your identity and comply with account registration rules. We also record your IP address and device type for security purposes. Payment details are collected during deposit but handled by licensed payment processors, not stored by us directly.

No. Your payment data — whether you deposit via DANA, OVO, GoPay or QRIS — is processed by the payment provider only. We do not sell, trade or share your personal or payment information with third parties for their marketing or other use.

We retain your account history and transaction records for 12 months after you close your account, where local law permits. This helps us handle any disputes, verify withdrawals or honour refund requests. After that period, your data is deleted from our active systems.

Yes. Contact our support team via live chat (07:00–23:00 Indonesia time) or email and request a data download. Provide your account username and we'll send a complete copy of your profile, login history, deposits, withdrawals and game activity within 24 hours.

Log into your account, go to Settings > Privacy and uncheck 'Marketing emails'. You can also click the unsubscribe link in any email from us. Support emails about account security, withdrawals or policy updates will still reach you even if you opt out of promotions.

Your password is hashed using industry-standard encryption and is never stored in plain text. We verify all withdrawal requests by matching your ID and payment method to your account. Enable two-factor authentication in your settings for extra security on login and withdrawals.

Cookies are small files stored on your device that help us keep you logged in and remember your preferences — like your language and game history. They expire when you log out or close your browser. You can delete them anytime from your device settings without affecting your account.